Free School Meal Guidance

on . .

For any queries about FSM, please see below for some suggested steps to take:

  1.     For Edenred queries - please raise the query directly with Edenred or look on their help pages:

                    Parent and carer FAQs: https://www.edenred.co.uk/Documents/DfE/DfE_FreeSchoolMeals_ParentCarerFAQs.pdf

                    School user guide: https://www.edenred.co.uk/Documents/DfE/DfE_FreeSchoolMeals_AdminUserGuide.pdf

  1.     For non-Edenred queries - please check if your query is addressed in the gov.uk guidance: https://www.gov.uk/government/publications/covid-19-free-school-meals-guidance or the https://www.gov.uk/government/publications/coronavirus-covid-19-financial-support-for-schools/school-funding-exceptional-costs-associated-with-coronavirus-covid-19-for-the-period-march-to-july-2020

If your query hasn’t been resolved, please raise with your SW RSC Office contact who will look into the issue for you.